Microsoft outlook is one of the finest products of the MS office suite, yet there are various bugs and errors such as [pii_email_096d854470c8a6a62b16] which may become an obstacle during important work.

However, such error codes do have a solution and are caused due to improper installation, corrupted files, and also due to outdated system OS. Most of the issues persist due to the outdated system and apps, and the developers keep pushing new server-side and client-side updates to fix the issues.

Therefore, in this article, we will be listing down some solutions to resolve the [pii_email_096d854470c8a6a62b16] error code. So without wasting time, let’s straight away dive into the solutions.

6 Ways to Fix [pii_email_096d854470c8a6a62b16] 

1. Check for updates

This should be the first thing you must try whenever you are facing an issue with software is to check for its updates. Most of the time, the errors and bugs are patched in the latest updates.


Similarly, [pii_email_096d854470c8a6a62b16] might also get fixed if you update the version of the Microsoft Office 365, since Outlook is a part of MS Office suite, if you update it, outlook will also be updated.

So, if you want to check for updates, either go to Microsoft Store and check for updates. Another simple way to check for updates is:

  1. Create a new word document file, save it, and open it.
  2. Now select the file option, and under that, you will find the “Account” option.
  3. Select the option, and you will find an option to check for updates.
  4. Click on that and see whether there are any updates available. If there are updates available, let the MS Office update the applications.

After updating, launch Outlook once again and see whether [pii_email_096d854470c8a6a62b16] error code appears or not If it does, please try the solutions listed below.

2. Clear Cache Data

Sometimes, corrupted cache data can create issues with the programs, and chances of [pii_email_096d854470c8a6a62b16] error code can be due to corrupted cache files.

Cache files cannot be repaired, you can delete them and launch the program once again so that it creates new cache files. In order to do so, follow the simple procedure below.

  1. Press Windows key + R on your keyboard.
  2. A RUN dialogue box will open, now type in %temp% to open the temporary files folder.
  3. Now select all files using ctrl + A and delete all of them by pressing Shift + delete. The files will start deleting, do not interrupt the process, and keep calm.
  4. Once all of the files are deleted, launch Outlook and see whether the [pii_email_096d854470c8a6a62b16] error still persists or not.

Mostly, deleting temp files helps in dealing with such issues, but if this solution didn’t solve your problem, try the next one.

3. Auto Repair Tool

The auto repair tool is the feature of Windows 10 that helps to fix any program that’s causing trouble. To fix [pii_email_096d854470c8a6a62b16] error, we will use the auto repair tool.

To do so, follow these steps:

  1. Go to settings > Apps > and look out for office 365. [pii_email_096d854470c8a6a62b16]
  2. Now click on Office and select the modify option. [pii_email_096d854470c8a6a62b16]
  3. You will now be asked to choose between quick repair and online repair, in both cases, you will not be allowed to use the Office apps, so if you have any unsaved document, save it.[pii_email_096d854470c8a6a62b16]
  4. Now choose online repair as it will solve out most of the issues easily, although it will take more time than quick repair.
  5. Follow the further instruction you receive on the screen, and once done, check whether outlook still displays [pii_email_096d854470c8a6a62b16] error code.

4. Update Windows

If none of the above solutions are helping you to fix this error code, I would recommend you to update to the latest version of windows as most of the time, these bugs are caused due to an outdated system.

In this case, updating the operating system to the latest version is the best option. You will have to wait and let windows install the updates, do it on a weekend when you are not working.

Until then, use the web version of Microsoft office 365, which has all the same features, and save the documents in the cloud storage, that is, one drive.

Final Words

Microsoft Outlook is an amazing tool for keeping a track of emails. Sometimes, the app may cause issues that can be a little annoying. Although these error codes such as [pii_email_096d854470c8a6a62b16] can be solved using the methods mentioned in this article.


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