Bitrix24 Review: A Software that helps Business Grow

Managing teams and assigning them projects is quite complicated if you do it via WhatsApp or emails. Although it is free, it gives no features that can help you manage things quickly and without any difficulties. 

If you are looking for software to help you manage teams and customers and collaborate with them, then Bitrix24 is what you need. 

If you still have no clue about Bitrix24, fret not!

Today, I’ll be explaining to you all the features of Bitrix24, and also introduce you to its new update. 

What is Bitrix24?

Bitrix24 is one of the best and feature-rich workspaces designed for employers and employees to interact efficiently. The best thing about Bitrix24 is that it has almost everything you need to manage your business, whether small or big. 

If you use multiple software to manage each task, then switching to Bitrix24 will be a good deal.

Why so?

Let’s find out the answer in the next section.

What are the features of Bitrix24?

Communication tools

The best feature of Bitrix24, in my opinion, is its communication tool. It lets you interact with the teammates via audio, video, and text medium, which can also be recorded. Moreover, you can create a poll and take the teammates’ opinions. 

Furthermore, you can give an appreciation badge to the teammates, send an announcement, or push updates in the feed. This makes it feature-rich and easy to use, as compared to alternatives.

Collaboration Tools

Are two teams working on the same project? No problem! With Bitrix24’s collaboration tools, working on a project has become easier than ever. You assign tasks to a team, track the project status, distribute the workload, and receive weekly reports.

You can also automate monotonous tasks, and save time. Not only this, but you also get printable Gantt charts, Kanban board, and there’s a lot more to explore.

Contact Center

Do you have thousands of customers who often try to reach out to you regarding the product/service you offer them? Are you connected with them on different platforms like Facebook, Instagram, and messenger? 

Then Bitrix24 will provide you a platform to integrate all profiles together in its contact center and make it easier to manage customers. Moreover, you can also integrate the live chat widget on your website, which helps convert visitors into customers. 

Website & Store Builder

If your company still doesn’t have a website, then Bitrix24’s website builder will help you to create one in a few clicks. It provides 100+ templates to choose from that are easy to modify according to your business. 

Not only this, but you also get a second-level domain to make your site look more professional and free hosting space, to keep it up and running.

The websites and stores created using Bitrix24 web builder are mobile responsive, have pre-made cookie consent forms, and are SEO friendly.

You can try Bitrix24 for free, click here to create an account right now.

Bitrix24: What’s new in the Update?

If you remember, I mentioned the new update that Bitrix24 recently launched. This is one of the best updates ever introduced by the company and will surely help millions of business owners to manage things efficiently. 

There are several features added to the software this year. Let us have a closer look at them.

Inventory management

Are you into the ecom business and have inventories at multiple locations? No worries, with Bitrix24’s new feature update, it has become a lot more efficient to manage inventories. 

You can easily monitor sales, track orders that automatically get updated as the orders are processed. This saves you time, automates boring tasks, and requires the active participation of a human.

Scrum integration

One of my favorites features updates this year. With scrum tools combined with the chat feature, managing teams and assigning tasks has become much more manageable. If you were using Jira or Asana for scrum tools, you could effortlessly transfer data to Bitrix24. 

Meeting Briefs

Don’t worry about not finding a pen and notebook right before the meeting starts. Bitrix24’s latest feature update for communications is something unexpected. It lets you take down briefs during the meeting, which can be shared with the attendees. 


There are several invoice generating softwares available in the market, which of course require you to pay a monthly subscription fee to use their service. But since that’s an additional burden to the business expense, you can use the free invoice generator that can be made in just one click and provides customization features.

Although invoicing was already a feature of bitrix24, the update has revamped its interface & added some new features.

WhatsApp Integration

If you have not created a WhatsApp business account yet, there’s no need to. Bitrix24 has added a new feature that allows you to manage WhatsApp customers and even generate sales by sending them products & services right from the software itself. 


Having a detailed analytical report of the leads, deals, and conversion is very important to determine the future goals of a business. That’s why Bitrix24 has added one-click connection support of the software with PowerBI & Google data studio. 

The reports automatically update in real-time, so you don’t have to do it manually. You can also watch the presentation video below to understand more about the features or read this update notification.

Pricing of Bitrix24

The best thing about Bitrix24 is that it provides a free plan, so if you have a small team, the free plan will be enough for you. But if your requirement is more, and cannot be fulfilled by the free plan, consider opting for:

  1. Basic
  2. Standard 
  3. Professional plan

The above three plans provide more storage, features, and direct support than the free plan. You can get more information on plans here.

Wrapping Up

Managing a business is hard, but with the right software, you can automate & manage things efficiently. One such software which I recommend to anyone who asks me about the best workspace software is Bitrix24. 

By now, you must have understood what’s so special about this software and why more than 10 million people are already using it to manage daily tasks. 


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